FAQ
How long does shipping take?
Orders are processed within 1β3 business days.
Standard shipping takes 7β12 business days, while express shipping takes 5β7 business days.
Do you ship within the United States only?
Yes, we currently ship within the United States only πΊπΈ.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
You can use it anytime on our Track Your Order page.
What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging.
Please contact us before returning any item.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.
Are your tarot cards suitable for beginners?
Yes. Many of our tarot decks are designed to be beginner-friendly, often including guidebooks or clear illustrations.
Do tarot cards predict the future?
Tarot cards are generally used for self-reflection and personal insight, not as a guaranteed way to predict future events.
When will I receive my refund?
Once your return is received and inspected, your refund will be processed within 5β10 business days to your original payment method.
How can I contact customer support?
You can reach us anytime at:
π§ support@gwinnieb.com
We typically respond within 24 hours on business days.